Following CRM failures in the past, we were tasked at looking for a system that did not rely on a middle provider to link the communications of our sage server, with the CRM provider. Not only was this expensive it created time laps and communication breakdown when issues arise.
Mashoom ticked all these boxes and after a simple demo and a day’s training the test system was up and running in hours. Two weeks later we went live and haven’t look back since.
They say less is more, but in Mashoom’s case it works well, simple, easy to use and with the help from the Mashoom team, can grow with you. We have already seen benefits with the sales team not only buying into it, but also helping develop it further. All this contributes to a better customer experience and supports growth.